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The Responsible Franchising Way to Make FPR Earnings Claims in Your Franchise Recruitment Marketing

By Joe Caruso Franchise development is more competitive than ever. With aggressive lead-generation goals, expanding pipelines, and mounting pressure to stand out, many franchisors, along with their sales teams, brokers, FSOs, PR firms, and marketing agencies, are deploying Financial Performance Representations (FPRs) across dozens of digital and in-person marketing channels. Used responsibly, FPRs are tools…

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Responsible Franchising: The Non-Negotiables of Modern Franchise Recruitment

By Joe Caruso The Shift from Selling to Stewardship Franchise development is no longer about how many territories you can award or how fast you can grow. It’s about how carefully and responsibly you expand, and who you choose to bring into your system. The franchise industry has matured, and the way we recruit must…

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Always Be Conversing: A LinkedIn Strategy for Reluctant Sellers and Real Pros

Whether you’re a franchise brand trying to recruit quality candidates or a supplier selling into franchise systems, LinkedIn has become an essential platform for visibility, credibility, and commercial connection. But most people miss the simplest and most effective strategy available: start conversations. That doesn’t mean pitching in the comments or broadcasting another press release.It means…

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The MUMBO Disconnect: Why Enterprise Operators Skip Investing in Your Franchise Brand

You built a successful franchise, but if multi-unit, multi-brand operators (MUMBOs) aren’t lining up, your marketing isn’t speaking their language. Here’s what’s missing. The Missed Opportunity in Modern Franchise Development In today’s franchise world, everyone is chasing the same high-value target:Multi-Unit, Multi-Brand Operators, also known as MUMBOs. These sophisticated investors bring capital, infrastructure, and growth…

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Bar Louie Files for Chapter 11 Bankruptcy, Closing Locations Amid Financial Struggles

Gastropub operator Bar Louie filed for Chapter 11 bankruptcy protection on March 26, 2025, marking its second restructuring in five years as persistent inflation and operational challenges continue to batter the restaurant industry. BLH TopCo LLC, the Addison, Texas-based parent of the Bar Louie brand, filed the voluntary petitions in U.S. Bankruptcy Court in Delaware,…

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Franchise Sales AI Agents: Essential Compliance Practices for Responsible Franchisors

Franchise Sales AI Agents: Essential Compliance Practices for Responsible Franchisors By Joe Caruso Artificial intelligence (AI) promises powerful advantages for franchise sales teams, automating outreach, scheduling appointments, and accelerating lead generation. Yet a critical question remains largely unexplored by franchisors and franchise attorneys alike: Are AI agents reliably safe for franchisors from a compliance standpoint?…

The Shiny Object Trap: Why New Leads Distract Your Franchise Sales Team

By Joe Caruso Every franchise sales team experiences the allure: fresh inbox leads, trade show badge scans, and new prospects seem to sparkle brighter and promise more than the leads you’ve already nurtured. It’s a pervasive challenge I’ve witnessed repeatedly as a Chief Development Officer, and it’s crucial we address it head-on. The Psychology Behind…

The Earnest Franchisor: Why Operational Standards and Support Define Success

The Illusion of Readiness in Startup Franchising Too many emerging franchisors scrape together just enough capital to draft a Franchise Disclosure Document (FDD). In doing so, they assemble a bare-bones operations manual that is often little more than a glorified table of contents. The problem is these documents are rarely tested, refined, or structured to…

The Passive Absentee Franchise Ownership Myth: What Franchisors and Investors Need to Know

Franchising gets sold as a shortcut to business ownership. You’re told you’re buying into a brand with recognition, a built-in system, and the franchisor’s team to help. But here’s the reality. Most franchises aren’t brands yet. They’re businesses trying to become brands. If a franchise has fewer than 100 units scattered all over or is…

From Good to Great Franchise Recruitment: A Guide to Managed Sales Enablement & Discipline

By Joe Caruso Why Most Franchise Recruitment Efforts Fall Short Many franchisors struggle with franchise recruitment, despite having a strong concept, proven systems, and even a well-funded growth strategy. They generate leads, but few turn into serious buyers. They spend time and resources on franchise brokers or FSOs, but the results are inconsistent. They deal…

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